How to pay
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Products can be ordered either by post or online via an email request. To order by post, please print out a copy of the order form and forward this with your payment to Stepping Stones (TER) Ltd.
Download an order form by clicking here.
Alternatively, if you wish to order online, please make your purchase using our online email order
shopping facility .We accept cheque and bank transfer.
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It is possible for larger organisations to set up an invoice facility with Stepping Stones (TER) Ltd. A member of the Stepping Stones Therapy team will contact you to arrange this once your oder has been received.
All our prices include VAT where appropriate.
Delivery
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We aim, even at our busiest times, to despatch orders within 21 days. However, this does not apply to our Sand World cases as these products are handmade to order. Delivery costs can be found in the shopping cart area.
Refund policy
- If for any reason you are not entirely satisfied with goods purchased we will gladly exchange the item or refund your money. Returns need to be made within 14 days of receipt. When returning goods they must be returned with the receipt in their original packaging in an unused condition.
Other information
Stepping stones attends a range of conferences and training events throughout the UK. We are also able to run short workshops on the use of our products to trainee and qualified therapists, and other related professionals. If you are interested in Stepping Stones (TER) Ltd attending one of your events, please contact us at info@steppingstonestherapy.co.uk.
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All of our products conform to European safety standards. Some of the products contain small parts and are, therefore, classified as suitable only for children over 36 months. However, many of the products will provide excellent play and educational value for individuals under adult supervision.